High technologies for your business

Servicio de asistencia remota

El servicio de asistencia de I-Tech establece aiudo telefónico o web, ofreciendo la máxima velocidad para resolver cualquier anomalía. La mayoría de los problemas se manejan y resuelven mediante asistencia telefónica: nuestros técnicos calificados pueden de hecho guiar al cliente en pequeñas intervenciones de naturaleza de hardware y software de manera precisa, efectiva y rápida.

Cerca de nuestros clientes

La total satisfacción del cliente es nuestro primer objetivo y, por esta razón, i-tech se dedica todos los días a garantizar diversos servicios de asistencia y apoyo en respuesta a las necesidades de cualquier cliente. de hecho, i-tech se compromete a garantizar un proceso de mejora continua con el objetivo de ir en contra de las demandas de cada cliente.

NUESTROS VALORES

Distintività

I-Tech considers the distinctive features of its products as a determining factor in the competitive system and as an added value.

Innovation

I-Tech has always been a precursor of technological innovation for industrial processes by investing up to 10% of its turnover in research and development every year.

Professionality

We have always promoted a young and dynamic work environment in which experience and expertise can be combined in a highly qualified team, constantly updated thanks to continuous training plans.

Customer

The I-Tech assistance department provides quick answers in an optimized time frame, through a just-in-time strategy in order to follow every customer’s requests and to be able to offer customized solutions.

Efficency

In an increasingly uncertain, volatile, complex and ambiguous context, the first characteristic of our company is the fast answers and the fast time of response, not only to the customer’s needs, but also to the changing environment.

Quality

I-Tech represents the excellence of Made in Italy as our high-level of products industrialization is given by the constant craftsmanship of detail.

Contacto

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